To return Dalcomm Tech products to Ramp Communications for warranty repair work, note the serial number, where applicable, on the back of the product or label on the cord and the date of purchase as indicated on the Receipt. Contact Ramp Communications at 1-918-271-8135 or by email at firstname.lastname@example.org to obtain a Return Material Authorization (RMA) number for repair work.
For all warranty claims, the RMA number and the original proof of purchase Receipt must accompany the Product. The Receipt must bear the complete date (month, day and year) of the purchase of the Product, in addition to the Product’s serial number located on the back cover of the Product (if applicable).
Return the product within thirty (30) days. Failure to do so will require a new RMA number. Ramp Communications will not accept Product(s) for warranty repair work without a valid and completed RMA. Return the product to:
5102 W BIRMINGHAM PL
BROKEN ARROW, OK 74011
The cost of packaging and shipping the Product to Ramp Communications is the responsibility of the party submitting the warranty claim. Products must be sent in packaging that will protect the Product against damage during its transportation to Ramp Communications.
Ramp Communications is not responsible for any damages to the Product that occurs during shipping. Please allow four (4) weeks (excluding shipping time) for the Product repair.