Wired and Wireless Pushback and Deicing Headset Sales and Repair
To return Dalcomm Tech products to Ramp Communications for warranty repair work, note the serial number, where applicable, on the back of the product or label on the cord and the date of purchase as indicated on the Receipt. Contact Ramp Communications at 800.805.1875 or by email at email@example.com to obtain a Return Material Authorization (RMA) number for repair work.
The RMA number and the original proof of purchase receipt must accompany the Product for all warranty claims. The Receipt must bear the complete date (month, day, and year) of the purchase of the Product, in addition to the Product’s serial number located on the back cover of the Product (if applicable).
Return the product within thirty (30) days. Failure to do so will require a new RMA number. Ramp Communications will not accept Product(s) for warranty repair work without a valid and completed RMA. Return the product to:
11110 S 82ND EAST PL STE C
BIXBY, OK 74008
The cost of packaging and shipping the Product to Ramp Communications is the party's responsibility. Products must be sent in packaging that will protect the Product against damage during its transportation to Ramp Communications.
Ramp Communications is not responsible for any damages to the Product that occurs during shipping. Please allow two (2) to four (4) weeks (excluding shipping time) for Product repair.
Please send pushback and deicing headsets for repair. Due to supply chain shortages, new headsets are delayed. Repair parts are in stock to get your headsets back in service. DON'T WAIT, and remember, repairs are First In, First Out.