Modu Machina products are repaired by Ramp Communications.
Turnaround time is usually 5-7 business days.
To obtain warranty repair, return the products using the following procedure:
1. Contact Ramp Communications by email, or by telephone as follows:
You may be asked to complete a warranty service request form.
2. Include a Contact Name, Return Address, Telephone Number and Email Address.
3. Label and ship the products, freight prepaid, to Ramp Communications at the following address:
RAMP COMMUNICATIONS | 5102 W BIRMINGHAM PL | BROKEN ARROW, OK 74011
Repairs will be completed and the products returned to the customer at no charge via ground shipping.
Non-Warranty repairs are billed by Ramp Communications and returned to the customer. Expedited shipping is available at Ramp's cost.
All questions regarding repairs should be directed to Ramp Communications using the contact methods shown above.